Samsung HDTV Reviews
Samsung is an industry-leading television maker that has really gained a stronghold in the market over the last few years. In fact, the South Korean company seems to have found a stronghold in every market, selling everything from cell phones to refrigerators in addition to televisions. With so much diversification, one might expect that their televisions aren’t keeping up the pace with other television makers. Fortunately, the opposite seems to be they case, and they’ve continued to improve the technology in their sets. With high refresh rates, bright displays and innovations like bringing apps to their televisions, Samsung might be one of the best options available. Continue reading our Samsung HDTV reviews and find out if a Samsung television is for you.
Samsung TV Review Contents:
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Samsung Brand Review
Samsung’s perception as a brand is top notch. Because its product offering is so heavily diversified, the company is able to build in-depth relationships with its customers. For example, consumers can buy a Samsung refrigerator or smartphone and then have a positive impression of Samsung products when they shop for their next television. Thanks to this and their continued innovation in both the design and technological aspects of their televisions, Samsung’s brand is that of a trendsetter. Going beyond the brand, we’ll take a look at Samsung’s product quality, pricing and value and customer service. Although this guide will provide you with more in-depth knowledge about Samsung sets in general, it is still recommended that you research any individual Samsung television that you are considering.
Samsung Product Quality
Continuing on the subject of Samsung’s innovation, that may very well be Samsung’s strongest quality for their products. The South Korean company has established itself as a leader in the television marketplace. They were among the first manufacturers to offer LED sets at a reasonable price, and they also led the way when 3D sets began to hit the market. The picture quality in Samsung sets is unparalleled, and the response rates are at the forefront of the industry. In fact, Samsung’s advances in technology have led the company to work as a components supplier for other television and electronic manufacturers.
Their displays and components are excellent, but that’s only part of the story. Televisions have evolved to a point where displaying a pretty picture isn’t good enough; a television also needs to look good. Fortunately, Samsung delivers in the style department. Their sets are thin and designed well enough that they can fit in with any living room or home theater. Other innovations, such as including the ability to use apps in their televisions, have made sure that Samsung’s products stay ahead of what other manufacturers are offering. Between Samsung’s excellent style and technology, it’s hard to say anything bad about the quality of Samsung sets.
Samsung Pricing & Value
As far as pricing and value go, it’s a split decision. If you’re buying a new television that you plan to use every day, complete with 3D and a huge display, then Samsung’s televisions are a great choice. You pay a little bit extra for the quality in their sets, but it’s absolutely worth it because of the value you’re getting for the money you spend. When you’re spending $1,400 on a television, it’s not hard to justify spending an extra $100 to get a Samsung.
The price-to-value ratio declines when you consider smaller televisions, though. A 26-inch Samsung will likely run you $300 or more, while finding a set of the same size from a different manufacturer for two-thirds of that price isn’t unheard of. In most cases with these smaller televisions, they’re going to be placed in a spare room and won’t receive the same use as a “main” television. In these cases, it’s hard to justify the extra cost for a Samsung, and that’s why they’ve only received four stars here.
Samsung Customer Service
This is where Samsung stumbles somewhat. Reviews for their customer service tend to fall on the negative end of the spectrum. Although a number of their call centers are located in the US, their reps have a tendency to do everything by the book. If a television set is just a week out of warranty, most reps won’t extend any sort of grace period. Their reps have also received criticism for a lack of knowledge.
The saving grace here is that thanks to the high reliability in Samsung’s televisions, you shouldn’t find yourself having too many interactions with their customer service.
Samsung Overall Rating
Samsung makes some terrific sets, and they’ve established themselves as a dominant force in the television market over the last few years. Although you’re not going to find the bargain pricing on Samsung sets that you will on some others, you can be assured that the quality you’re getting out of their sets is well worth the price you pay for them.
